Contact
Passenger Information
In mail:
| MÁV-START Co. Customer Service | Address: H-1426 Budapest, P.O. Box 56 |
On the phone:
| MÁVDIREKT– telephone customer service: | 06 (40) 49 49 49 (lo-call blue number) |
| Number to be called from abroad: | +36 (1) 444 44 99 |
E-mail:
| Information inquiry: | e-mail: informacio@mav-start.hu |
| Ordering of tickets, special trains,student, charter and group trips: | e-mail: ertekesites@mav-start.hu |
| Observations and complaints about passenger transport: | e-mail: eszrevetel@mav-start.hu |
Organisational units
| Name of the organisational unit | Telephone | Fax |
| Board of Directors Address: H-1087 Budapest, Könyves Kálmán krt. 54-60. |
+36-1/322-0660 | +36-1/342-8596 |
| Communication Directorate Address: H-1087 Budapest, Könyves Kálmán krt. 54-60. e-mail: press@mav.hu |
+36-1/511-3186 | +36-1/511-4931 |
| Procurement and Stockpiling Service Unit Address: H-1087 Budapest, Könyves Kálmán krt. 54-60. |
+36-1/511-4160 | +36-1/511-8666 |
MÁV Co. Infrastructure Business Unit
| Name of the organisational unit | Telephone | Fax |
| Sales Department e-mail: ertekesites.palyavasut@mav.hu |
+36-1/511-7245 | +36-1/511-4709 |
| Development Department e-mail: fejlesztes.palyavasut@mav.hu |
+36-1-511-2267 | +36-1/511-3064 |
| Traffic Department e-mail: forgalom.palyavasut@mav.hu |
+36-1/511-4075 | +36-1/511-4836 |
| Controlling Department e-mail: kontrolling.palyavasut@mav.hu |
+36-1/511-3496 | +36-1/511-4585 |
| Track Establishment Department e-mail: pl.palyavasut@mav.hu |
+36-1/511-3259 | +36-1/511-7069 |
| Telecommunication Electrification and Signalling Department e-mail: teb.palyavasut@mav.hu |
+36-1/511-3270 | +36-1/511-4026 |
Regional Directorates
| Name of the organisational unit | Telephone | Fax |
| Debrecen Address: H-4024 Debrecen, Piac u. 18. |
+36-52/412-501 | +36-52/412-501 |
| Miskolc Address: H-3530 Miskolc, Szemere u. 26. |
+36-46/357-495 | +36-46/340-080 |
| Pécs Address: H-7623 Pécs, Szabadság út. 39. |
+36-72/215-611 | +36-72/214-272 |
| Szeged Address: H-6701 Szeged, Tisza Lajos krt. 28-30. |
+36-62/543-434 | +36-62/543-436 |
| Szombathely Address: H-9700 Szombathely, Széll Kálmán u. 2. |
+36-94/312-557 | +36-94/312-557 |
| Budapest Address: H-1087 Budapest, Kerepesi út 3. |
+36-1/313-7214 | +36-1/333-0373 |